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Four lessons all business can learn from auto dealers. Their evil ways are dragging them down! Use these four tips to improve your sales and customer service. Don’t let customers and their money go to your competitors!

Back in 2005, my little red Celica gave up the ghost. I loved that car, but after 178,000 miles in four years, it was time to get a new vehicle. Since it had been such a great car, I decided to simply get a new one. I walked into the Toyota dealership ready to buy. It was then that my nightmare began. Here’s what I learned:

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I want to save you the costs of anger management. I have been to anger management counselling before, and I highly suggest you try these techniques that were taught there before shelling out to go a session.

While I am not discounting counsellors, who can be wonderful, a lot of the work can be done alone, saving you a lot of money.

What is anger

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